FAQ
1. Do you ship internationally?
No, we currently ship only within the U.S.
2. Is shipping free?
Yes, all orders ship free of charge.
3. How long does delivery take?
Processing takes 1–2 business days, and delivery usually takes 2–4 business days.
4. How can I track my order?
You will receive an email with a tracking link once your package has shipped.
5. What is your return policy?
We accept returns within 30 days. Customers are responsible for return shipping costs.
6. Do you offer product exchanges?
No direct exchanges. Customers may return their item and place a new order.
7. What if my product is damaged?
Contact us within 7 days of receiving your order with photos, and we’ll arrange a refund or replacement.
8. Which payment methods do you accept?
We accept major credit cards and secure online payment options.
9. Can I cancel my order?
Yes, orders may be canceled before shipment. Contact us immediately if you need to cancel.
10. How can I reach customer support?
You may email us at contact@andrewlynn.shop or call us at (440)-665-2268.